When i try to send emails i get an error message. Why?

If you are using our SMTP servers to send your emails please ensure you are authenticating the SMTP with your mailbox username and password. This option is usually under an option similar to 'My outgoing server requires authentication' within your mail client (Outlook, Outlook Express, etc).
  • 180 Users Found This Useful
Was this answer helpful?

Related Articles

Do you offer SPAM filtering?

Yes. SPAM filtering is enabled for all accounts by default and marks the subject of emails with...

How do i send and receive emails?

To collect your emails via a mail client (Outlook, Outlook Express, etc) you will need the...

Do you offer email virus protection?

Our mail server virus scanning facility protects your mailbox from unwanted and damaging viruses....

Can i send newsletters and other bulk email?

We do not allow bulk email to be sent from our network under any circumstances. Please see our...

Do you offer a webmail facility?

Yes. You can access your mailbox online via webmail at any time. To access webmail please visit...

Powered by WHMCompleteSolution